Frequently Asked Questions

What is the address of the Auditorium Theatre?

The Auditorium Theatre is located at 50 East Ida B. Wells Drive, Chicago, Illinois 60605, United States of America. This address is in the heart of downtown Chicago, near major landmarks.

How can I purchase tickets for events at the Auditorium Theatre?

Tickets can be purchased through the official website, box office, or authorized vendors such as Ticketmaster. Online purchases require creating an account and selecting seats from available options.

Is parking available near the Auditorium Theatre?

Paid parking is available in nearby garages, including Grant Park North and South Garages. Street parking is limited. Valet service may be offered for select events; check event details for availability.

What public transportation options are there to reach the Auditorium Theatre?

The venue is accessible via CTA trains (Red, Blue, Orange, Green, Purple, Pink, Brown lines) at nearby stations like Harrison or Library. Bus routes also serve the area.

Are there accessibility features for patrons with disabilities?

The theatre offers wheelchair-accessible seating, assistive listening devices, and ASL-interpreted performances for select shows. Elevators and ramps are available. Contact the box office for specific accommodations.

What is the seating capacity of the Auditorium Theatre?

The Auditorium Theatre has a seating capacity of approximately 3,901, including orchestra, boxes, and balcony levels. Seating charts are available on the official website.

Are children allowed at events?

Age restrictions vary by event. Children under a certain age may require adult supervision or be prohibited for some performances. Check specific event guidelines.

What items are prohibited inside the Auditorium Theatre?

Prohibited items include weapons, outside food, large bags, professional cameras, and recording devices. All bags are subject to search upon entry.

What are the box office hours?

The box office operates Monday through Friday from 10:00 AM to 6:00 PM, and on event days from noon until showtime. Hours may vary; confirm via the official website.

Is food and beverage available at the venue?

Concessions offer snacks, beverages, and light meals. Outside food is not permitted, except for medical reasons. Bars are available in the lobby areas.

How can I get a refund for tickets?

Refunds are typically not available except in cases of event cancellation or rescheduling. Policies vary by promoter; review terms at purchase or contact the box office.

What is the history of the Auditorium Theatre?

Designed by Louis Sullivan and Dankmar Adler, the theatre opened in 1889. It is a National Historic Landmark known for its architectural significance and has hosted opera, theatre, and concerts.

Are tours of the Auditorium Theatre available?

Guided tours are offered periodically, showcasing the historic architecture. Schedules and bookings can be found on the official website or by contacting the venue.

What COVID-19 safety measures are in place?

As of 2026, measures may include optional masking and vaccination proof for certain events. Policies are subject to change; check the venue’s health and safety page for updates.

How do I contact the Auditorium Theatre for inquiries?

Contact via phone at (312) 341-2300 or email through the official website. The administrative office handles general inquiries during business hours.

Is there a dress code for events?

There is no strict dress code; attire varies by event type. Formal wear is common for operas and ballets, while casual is acceptable for concerts.

What happens if I lose an item at the venue?

Lost and found is managed by the security office. Contact them within 30 days at (312) 341-2300 or via email. Items are held for a limited period.

Are there nearby hotels for out-of-town visitors?

Nearby accommodations include the Congress Plaza Hotel and Hilton Chicago. The venue’s central location offers easy access to various lodging options in downtown Chicago.

Can I rent the Auditorium Theatre for private events?

The venue is available for rentals including corporate events, weddings, and performances. Contact the rental department for availability, rates, and requirements.